Project Manager

We are a team made up of creative individuals who have a passion for Retail. Situated in the East of Montreal, IVC (International Visual Corporation) is a leading innovator and manufacturer of state-of-the-art retail fixture products, as well as digital signage and retail application solutions for our customers.

We are currently looking for a Project Manager to join our growing team.

If you’re interested, here’s what we do.

IVC is a different kind of retail specialist. We’re driven to stand apart and be the one merchandising display company that specializes in beauty, luxury, and fashion. We’re from a new generation of creatives, one that knows how to bring together different experts from the worlds of beauty and technology to create a single, global brand strategy. We share a common vision to integrate innovative technologies and set new retail trends. It’s what makes us unique, and what makes our work, as well as our clients, successful.

We are passionate people doing what we love

Passion is what drives us to challenge ourselves and evolve – to think outside the box. We bring together different people from different backgrounds to offer an unparalleled mix of talents that create unique products.

So, you think you’re a good fit?

As a Project Manager, you will

  • Operate as the lead point of contact for all matters specific to the client once an order is placed.
  • Provide guidance, support and training, professionally addressing client’s needs and resolving areas of concerns
  • Ensure the timely and successful delivery of our solutions, according to client needs and objectives
  • Act as a client manager for the client, by performing the following actions: Managing long term road map of the client’s projects, Working closely with the client (PM) through planned regular meetings to update and maintain project objectives, schedules, budgets and quality assurance processes while controlling scope, time, cost, quality and risk
  • Managing, facilitating and tracking the execution of service deliverable as per the client contract while identifying risks/delays and providing solutions
  • Maintaining clear records of decisions/minutes of meetings in an organized manner
  • Act as a project owner for the client by performing following actions: Maintaining knowledge of the product through continuous training to assist with the client’s questions/requests, leading requirements gathering efforts with client to create features/tickets.
  • Lead and execute client rollouts.
  • Work in partnership with engineering and production teams to identify project scope, gaps, and limitations (Manage internal relationships with other departments)
  • Work with project coordinator to have all administrative work complete in order to ship , invoice and or resolve outstanding client issues
  • Documenting process improvements, best practices, guidelines and new project workflows
  • Manages multiple projects and ensures strict adherence to critical path
  • Communicates and elevates client concerns in a timely manner to management.
  • Prepares project reports for management operations meetings
  • Be a catalyst for continuous service improvement both internally and with clients
  • Handles ad-hoc inquiries, other client requests and special projects as assigned

What you need is

  • Experience working as a client relationship manager, as a project manager, or similar role
  • Bachelor’s in related field, or equivalent experience
  • Knowledge of the POP/Retail/Fixture/Digital Media (Signage), a MUST.
  • Able to read, understand and work with basic technical information and drawings
  • Experience tracking relevant KPIs (e.g. customer satisfaction)
  • Organizational skills and ability to work independently
  • Excellent written and verbal communication skills and interpersonal skills
  • Solid leadership and ability to drive initiatives cross-functionally
  • Strong proficiency with Microsoft Office suite of tools (Word, Excel and PowerPoint)
  • Fluent in English and French

This is an exceptional opportunity, for the right person, to work in a long established company that offers an industry leading wage with a full range of benefits.

If you can accomplish the above, you’ve got what it takes. If you want to accelerate your career growth, write us an email with resume and salary expectations to [email protected]

We offer industry leading compensation and benefits package including RRSP with 3% company match.

Other Benefits:

Company organized social activities, air-conditioned offices, group insurance (for Massages, Chiropractor, Naturopath, Osteopath, etc. treatments), performance bonuses, work-life balance, flexible holidays, banking of holidays, flexible work hours, wellness days (with in-office chair massages etc), possibility of access to an on-site gym, work-from-home possibility, vacations.